1. Information We Collect

We collect information you provide directly to us, information we obtain automatically when you use our services, and information from third parties.

Information You Provide:

• Account registration information (name, email, phone, address)
• Business information (company name, tax ID, business type)
• Financial information (bank account details, transaction data)
• Identity verification documents
• Communications with our support team

Information We Collect Automatically:

• Transaction details and payment information
• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Log files and analytics data

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing payments and transactions
• Verifying your identity and preventing fraud
• Providing customer support and technical assistance
• Improving our services and developing new features
• Complying with legal and regulatory requirements
• Communicating with you about your account and our services
• Conducting risk assessment and monitoring

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist in our operations
• With financial institutions and payment networks
• To comply with legal obligations and regulatory requirements
• To protect our rights, property, or safety
• In connection with a business transaction (merger, acquisition, etc.)
• With your explicit consent

4. Data Security

We implement comprehensive security measures to protect your information:

• Quantum encryption for all sensitive data
• PCI DSS Level 1 compliance
• SOC 2 Type II certification
• Regular security audits and penetration testing
• Multi-factor authentication
• Secure data centers with 24/7 monitoring
• Employee background checks and security training

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account information: For the duration of your account plus 7 years
• Transaction data: 7 years from the transaction date
• Identity verification documents: 5 years after account closure
• Communications: 3 years from the date of communication
• Marketing data: Until you opt out or 2 years of inactivity

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information (subject to legal requirements)
• Portability: Request transfer of your information
• Restriction: Request limitation of processing
• Objection: Object to certain types of processing
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@dmcfinancial.com.

7. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions where applicable.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential cookies for website functionality
• Analytics cookies to understand usage patterns
• Preference cookies to remember your settings
• Security cookies to protect against fraud

You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and sending you an email notification. Your continued use of our services after the effective date constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: